Accent Inns Front Desk Leadership

Position: Accent Inns Front Desk Leadership Role
Join Accent Inns as a Front Desk Supervisor in Burnaby, where you will create exceptional experiences for guests and teammates alike. This role emphasizes leadership, training, and fostering a supportive environment.

As a Front Desk Supervisor, your primary focus will be on leading the front desk team to deliver top-notch service. You will engage in scheduling, coaching, and monitoring guest feedback, ensuring that each visit is memorable. Your leadership will help strengthen the values that drive the company’s success.

Key Responsibilities:

• Foster inspiring leadership for front desk operations

• Manage and resolve guest complaints effectively

• Oversee weekly scheduling and payroll management

• Promote company values and enhance team engagement

• Cultivate a positive and collaborative culture

Requirements:

• 1-3 years of Guest Services experience required

• Demonstrated potential for leadership and coaching

• Hospitality education is an advantage

• Customer service experience in hotel settings

• Strong organizational skills and detail orientation

Create memorable experiences while leading the front desk team at Accent Inns in Burnaby.
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