Front Desk Leadership at Accent Inns

Become a leader at Accent Inns in Burnaby as a Front Desk Supervisor. Create fantastic guest experiences while managing and motivating your team effectively.
We're looking for a passionate Front Desk Supervisor to elevate our guest service standards at Accent Inns. You will lead, coach, and direct the front desk staff while handling schedules and daily operations. Your leadership will be vital to enhancing both employee engagement and guest satisfaction.

Key Responsibilities:

• Develop a strong guest experience vision for the team

• Address and resolve guest feedback to maintain quality service

• Organize weekly shift schedules based on business needs

• Promote company values and rewards for employee contributions

• Maintain a positive and engaging workplace culture
Requirements:

• Experience in guest services ranging 1-3 years

• Proven ability to lead and coach others

• Hospitality education is beneficial but not mandatory

• Strong customer service and hotel experience

• Attention to detail and organizational skills
Bring your exceptional service delivery skills to help enhance the Accent Inns experience.
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