Guest Experiences Supervisor Full-Time

Join our team as a Guest Experiences Supervisor in a full-time seasonal capacity. Manage guest services, ensure safety standards, and inspire your team to optimize guest satisfaction.

As the Guest Experiences Supervisor, you will guide daily operations while providing exceptional service and training to your team. Your responsibilities include overseeing safety checks, addressing guest concerns empathetically, and facilitating enjoyable programming and bookings. You will foster an environment of care and fun as you uphold service excellence and operational standards.

Key Responsibilities:

• Supervise Guest Experiences daily operations and staff

• Provide initial training and ongoing coaching to employees

• Conduct safety checks and report any equipment needs

• Facilitate group bookings and guest engagement activities

• Address guest issues effectively with thoughtful resolutions

Requirements:

• Minimum of 1 year leadership experience preferred

• 2 years in Recreation or Hospitality preferred

• Willingness to obtain First Aid & CPR-C certification

• Strong communication and relational skills required

• Able to lift up to 50 lbs and work outdoors

Utilize your skills to enhance the guest experience and support a culture of teamwork and service excellence.
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