Talent & Development Manager

Location: This hybrid role requires 3 days on-site at our Burnaby, BC office and 2 days remote per week.

Welcome to Specsavers – where we’re not just about eyecare and eyewear, but changing lives through better sight. Ranked the 5th Best Workplace™ in Canada and 12th globally by Great Place to Work®, we’re proud of our optometrist‑owned model that makes high‑quality, eyecare and eyewear accessible to all Canadians.

Founded 40 years ago in the UK by visionary husband and wife optometry duo Doug and Mary Perkins, Specsavers has remained privately owned since day one. Today, we are a $7.8 billion global business with over 45,000 colleagues across more than 2,700 retail optical locations.

In Canada, our support office is based in Burnaby, BC. Since entering the market in 2021, we’ve been scaling rapidly, now with over 270 locations nationwide. With advanced clinical equipment and a wide range of affordable, high‑quality eyewear, we’re transforming the way Canadians experience eyecare.

If you’re passionate about making a difference and want to be part of a values‑driven organization, join us as we continue to grow. Together, we can change lives through better sight.

We are seeking an experienced Talent & Development (T&D) Manager to partner with the Head of Talent & Development to design, implement, and continuously improve our learning and development offerings across the organization. The T&D Manager will work closely with the HR team, and business leaders to identify capability gaps, build development solutions, and foster a culture of learning across Specsavers.

This role is part of a team at its early stages of growth, helping shape the future of people development within the Specsavers Canada office. It will be a combination of strategic design, coordination, and execution. The ideal candidate is someone that is excited about managing our development offerings, being in the details, and skilled in F2F & virtual facilitation.

• Manage and continuously enhance learning and development programs for support office employees, including global and locally developed offerings.
• Maintain the annual learning calendar, ensuring content remains relevant, current, and aligned with business needs across all employee levels.
• Partner with global Talent & Development teams to adapt and optimize learning frameworks, programs, and resources for the Canadian business.
• Facilitate engaging virtual and in‑person workshops, leadership programs, and learning experiences, working with internal stakeholders and external providers.
• Provide coaching and development support to employees and leaders to foster career growth and capability building.
• Develop and maintain learning materials, job aids, guides, and e‑learning content.
• Coordinate learning logistics and administration, including scheduling, registrations, communications, participant tracking, and onboarding programs.
• Partner with leaders, HR Business Partners, and global stakeholders to identify capability gaps and recommend effective learning solutions.
• Serve as a trusted advisor on learning and development practices, tools, and employee development initiatives.
• Support the implementation, adoption, and ongoing administration of the Learning Management System (LMS) and other learning technologies.
• Manage learning administration and reporting, including maintaining accurate learning records, tracking participation and program effectiveness, and developing reporting and insights that measure learning outcomes and business impact.
• Use learning data, participant feedback, and business outcomes to continuously improve learning experiences and development offerings.
• Contribute to broader People & Organization initiatives, departmental priorities, and people strategy projects.

• 5+ years of experience in a Talent Development, Learning & Development, Organizational Development, or similar role within a mid‑to‑large‑sized organization.
• Proven ability to build relationships, engage and influence senior leaders, identify development needs, and recommend effective talent and development solutions.
• Experience with LMS program design,…