Administrative Officer – Revenue and Tax

This is administrative, supervisory and technical work in coordinating administrative support services to the Revenue Services - Property Tax and Utilities team. An employee of this class supervises a team of clerical staff to provide professional and courteous customer service; reviews, develops and implements new office procedures; oversees the processing of various documents; ensures office records are current and properly maintained;

researches, compiles and analyzes statistics and prepares a variety of correspondence and reports. The work involves maintaining effective and regular contact with internal and external contacts on a variety of enquiries and issues, including those of a technical nature. Considerable independence is exercised in carrying out assigned responsibilities. Policy updates, significant change management, and more difficult and contentious issues are discussed with the manager.

Work performance is evaluated in terms of effective administration, supervision, leadership and technical service to meet work place objectives. Performs related work as required.

Qualifications include the completion of Grade 12 supplemented by completion of a post secondary program in office administration and/or supervision, plus supervisory experience in a complex administrative setting; or an equivalent combination of education, training and experience. Thorough knowledge of business processes relating to customer service, cash management, invoicing, records management and office administration. Considerable knowledge of City responsibilities, policies, departmental functions and procedures, and municipal and provincial legislation is required.

The incumbent will have the ability to supervise, plan, assign and review the clerical work of staff; review, recommend, develop, implement and maintain effective business processes and systems and to establish and maintain effective working relationships with a variety of internal and external contacts; work with minimum supervision and apply sound judgement in analyzing complex situations, and interpret, explain and apply established applicable regulations, procedures and policies.

Ability to compose complex correspondence and routine reports. A Driver’s License for the Province of British Columbia is required.

Please apply online by March 5, 2026.

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview. Please contact People and Culture at if you do not receive a confirmation email within one hour of submitting your application online at  We thank all applicants for their interest; however, only those considered for an interview will be contacted.

We respectfully acknowledge that the City of Burnaby is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), səlilwətaɬ (Tsleil-Waututh), and kʷikʷəƛ̓əm Peoples (Kwikwetlem). Each Nation has distinct histories and distinct traditional territories that fully or partially encompass the city. We encourage you to learn more about the Host Nations whose ancestors have occupied and used these lands, including parts of present-day Burnaby, for thousands of years.

We are grateful to be on this territory as we dedicate ourselves to creating an inclusive and diverse workforce that reflects our vibrant community and welcomes applicants of all backgrounds, genders, ages, ethnicities, abilities, sexual orientations, and life experiences.