Maintenance Coordinator

Position: Maintenance Coordinator )
Position Summary  The Penske Maintenance Coordinator manages inventory and administrative processes of the branch(es) that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability.
Major Responsibilities   Full oversight of inventory productivity at the branch(es) to provide timely service support while mitigating risk of inventory loss.
Maintain optimal inventory levels by ordering parts according to sourcing procedures, ensuring suppliers deliver purchases defect‑free and on‑time through daily partnership with Centralized Parts Ordering.
Receive and store parts in an organized and easily accessible manner.
Update Parts Net timely, complete frequent inventory cycle counts and ensure parts are available when needed.
Manage the new & used battery inventory and ensure that tires are on hand in the right quantity and specifications.
Ensure warranty items are shipped and received on time, and follow up on returns and warranty‑grams in partnership with the warranty department.
Partner with the Customer Service Coordinator to ensure repairs are scheduled as parts are available.
Provide vendor support and accountability, ensuring payments are processed correctly.
Perform process analyses and reviews in areas such as inventory, maintenance profitability, warranty campaigns, cycle counts, RO reviews and other areas.
Investigate and recommend solutions or guidance to issues posing a risk to drivers of profitability.
Use systems such as Service Net or AS400 to understand operational dynamics for problem solving and process improvement.
Other Responsibilities   Support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.
Complete projects and tasks assigned by the Branch Financial Manager and District Financial Manager.
Qualifications   High school diploma or equivalent required; degree preferred.
Interpersonal and relationship‑building skills with an ability to collaborate with branch team members.
Competent written and verbal communication skills.
Class 5 driver’s license required.
2 years+ experience in customer service and operations required.
2 years working in service and parts department preferred.
Agile and quick learner, enjoys cooperative projects and continuous education.
Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required.
Regular, predictable, full attendance is an essential function of the job.
Willingness to travel as necessary, work the required schedule and at the specific location required.

Physical Requirements   Read, communicate verbally and/or in written form, remember and analyze information, and remember and understand instructions or guidelines.
Stand, walk, sit, use hands to touch, handle, feel, and reach with arms.
Occasionally lift or move up to 25 lbs (12 kg).
Visual abilities: close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Penske is committed to the principle of equity in employment.

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