Operations Manager BC
Job Description & How to Apply Below
As the Operations Manager, you will be responsible for training and mentoring service technicians, ensuring they meet performance and client satisfaction standards. This role requires collaboration with sales teams, daily client visits, and an emphasis on exceptional service delivery. You will also manage budgets and provide operational insights through regular reporting.
Key Responsibilities:
• Manage daily pest control technician operations
• Provide direction in service and client care
• Track financial performance and growth metrics
• Visit clients and support technicians on-site
• Adjust schedules for optimal efficiency and quality
Requirements:
• Management experience of 3–5 years in customer service
• Previous pest control management experience
• Success in mentoring and team coaching
• Strong communication abilities required
• Valid driver's license and background check mandatory
Become a key player in operational success and client satisfaction as Operations Manager at Rentokil Terminix.
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