Operations Manager BC

Step into a critical management role at Rentokil Terminix as Operations Manager in Burnaby, BC. Focus on team development, revenue goals, and service quality in pest control operations.

As the Operations Manager, you will be responsible for training and mentoring service technicians, ensuring they meet performance and client satisfaction standards. This role requires collaboration with sales teams, daily client visits, and an emphasis on exceptional service delivery. You will also manage budgets and provide operational insights through regular reporting.

Key Responsibilities:

• Manage daily pest control technician operations

• Provide direction in service and client care

• Track financial performance and growth metrics

• Visit clients and support technicians on-site

• Adjust schedules for optimal efficiency and quality

Requirements:

• Management experience of 3–5 years in customer service

• Previous pest control management experience

• Success in mentoring and team coaching

• Strong communication abilities required

• Valid driver's license and background check mandatory

Become a key player in operational success and client satisfaction as Operations Manager at Rentokil Terminix.
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