Product Support Manager

Position: Product Support Manager at Toromont Cat
Drive success as a Product Support Manager with Toromont Cat, overseeing key objectives and fostering a safety-first culture in Eastern Canada. Embrace your leadership skills while supporting the premium Caterpillar brand.

This full-time, permanent role requires motivation and a robust understanding of industry standards. In a critical managerial position, you will lead teams to meet parts and service objectives, provide operational guidance, and enhance product support quality. Your ability to cultivate relationships and inspire your team will be crucial.

Key Responsibilities:

• Model safe work behaviors and support health policies

• Manage branch parts and service performance

• Provide policy guidance to direct reports

• Foster strong customer relationships and collaboration

• Develop budgets and monitor performance metrics

Requirements:

• Post-secondary education is required

• Minimum of 5 years’ managerial experience

• Strong technical knowledge in relevant industries

• Proven leadership and coaching skills

• Capability to manage financial and operational reports

Lead Toromont Cat's commitment to excellence in product support and team development.
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