RSM Microsoft Customer Engagement Manager

Elevate customer experiences as RSM's Microsoft Customer Engagement Manager. Oversee project life cycles and lead high-performing teams implementing Microsoft Dynamics CE solutions.

At RSM, you’ll leverage your 5 to 8 years of technical leadership experience to guide project planning and execution. This role focuses on optimizing CRM implementations, establishing budgets, and managing project resources efficiently. Your skills will directly impact client satisfaction and business outcomes in a collaborative environment.

Key Responsibilities:

• Lead all phases of CRM project execution

• Conduct cost-benefit analysis for project phases

• Regularly update stakeholders on project status

• Build and motivate effective project teams

• Review project plans to adapt to evolving needs

Requirements:

• Minimum 5 - 8 years in project management

• Proven track record with Microsoft Dynamics CE

• Strong stakeholder management capabilities

• Advanced skills in MS Project and Office

• PMP certification is desired

Drive strategic results with technology and dynamic project leadership at RSM.
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