Transportation Dispatch Manager at TRAXX

Manage dispatch and service delivery operations at TRAXX with a commitment to excellence and customer focus. This full-time position is based in Edmonton, Airdrie, or Burnaby and requires travel.

In your role as Dispatch Manager, you will lead a team that focuses on efficient dispatch operations while ensuring safety and customer satisfaction. Candidates should have over 7 years in dispatch and logistics, with at least 3 years in a leadership role. You will be an integral part of service execution, resource planning, and continuous improvement initiatives across the business.

Key Responsibilities:

• Direct daily operations and service scheduling

• Build and lead a high-performing dispatch team

• Maximize fleet utilization for operational efficiency

• Manage service recovery during disruptions

• Monitor performance metrics and indicators

Requirements:

• 7+ years in transportation dispatch

• 3+ years managing operational teams

• Strong knowledge of charter and passenger transportation

• Excellent communication skills and relationship building

• Proficient in transportation management systems

Lead TRAXX's dispatch team to deliver exceptional service and operational excellence.
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