Regular Service Advisor

Position: Regular Full-Time Service Advisor
Location: New Westminster

As a
** Service Advisor
**** Being a Service Advisor is your first step towards a rewarding career with BCAA**. Your enthusiasm for creating signature customer experiences shines through each interaction, building loyal, long-lasting relationships that enable BCAA to be one of the most trusted organizations in British Columbia.
** Who you are:
*** A life-long learner! You’re open to learning new concepts and new ways of working. On-the-job training is available, with support from a network of leaders and colleagues.
* A problem solver who loves a challenge. Organized yet flexible, you thrive in a workplace where no two days are the same.
* You work well under pressure. You can balance multiple priorities while keeping calm and polite in a fast-paced environment.
* A teammate who loves helping others and contributing to your community. Making a difference in someone’s day makes your day too!
** During a typical day, you will:
*** Greet our customers in person and over the phone to promote BCAA insurance products and services to best fit their lives, including new memberships, travel insurance, ICBC and optional auto insurance.
* Collaborate with BCAA Support Teams and Underwriting to recommend the right coverage for our customers
* Identify cost-saving opportunities to support our customers’ life events and future needs.
* Work together with team members to provide exceptional customer service and meet sales goals
* Increase your industry knowledge and expertise towards becoming an Insurance Advisor. You’ll participate in BCAA’s training courses, maintain your annual licensing requirements, and keep up to date with the latest products and service offerings in a supportive environment.
*
* What you bring:

** We are currently hiring a
** Service Advisor
** based in our
** New Westminster Service Location!**, you’ll be one of the first people our customers meet when they’re seeking advice to protect their homes, travel the world, and ensure they’re safe on BC’s roads. You’ll meet their needs by recommending memberships or travel and auto insurance. At least two years’ experience in asales and service environment Comfortable using technology, including working knowledge of MS Office (Word, Excel, PowerPoint, Outlook)
** Bonus qualifications!
** CAIB certification, knowledge of ICBC systems, and ability to speak other languages aside from English.
* By applying for this position, I am giving BCAA my consent to disclose personal and employee information collected, received, compiled or relied upon in the administration of this job selection to the Canadian Office and Professional Employees Union, Local 378, in the event that a job selection grievance is initiated. This consent is provided pursuant to the B.C. Personal Information and Protection Act and is intended only for the purpose of providing disclosure for the handling of a grievance arising from this position.
* to $53,145.96 and is determined demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 21.5%.
viajob-related knowledge, skills, experience, certifications, market
* The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
* Career and personal development to help you grow and reach your goals.
* Incentives that recognize team and individual sales and performance.
* Flexible benefits to support your health and lifestyle, and wellness dollars  to keep your body, mind and soul thriving.
* A competitive rewards package including salary performance bonus programs, pension plan , and more to help build your personal wealth.
* Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
* BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
* Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.
** Together, Let's Move BC Forward
** BCAA…