Solutions Sales Executive

Job Description

Ricoh Canada Inc. is a leading provider of document solutions with fully integrated hardware and software products that help businesses efficiently manage documents.

The Solution Sales Executive will understand Ricoh’s Office Technology and Office Services portfolio and differentiate solutions for customers. The role focuses on driving new market share and expanding sales revenue in the assigned account base.

• Protect existing account base and increase revenue and profitability within the account.
• Lead development of ongoing account plans in collaboration with other team members, taking into consideration marketing strategy and client business objectives for major accounts.
• Continuously maintain sustained sales activities within all accounts.
• Prospect deep and wide within competitive accounts to provide Ricoh Canada services and solutions.
• New business prospecting and development, including cold calling; scheduling and conducting client introductions, face‑to‑face and/or video client meetings; preparing presentations, demonstrations, proposals, and value propositions to assigned accounts.
• Manage pending orders and lease upgrades, developing action plans to progress each cycle.
• Meet or exceed revenue and gross profit expectations.
• Utilize sales database,  to ensure information is updated daily on accounts in pipeline, maintain a record of all activities inside each account and identify competitive information on accounts.
• Maintain knowledge of Managed Document Services (MDS) value proposition including software applications, managed services and features and benefits of all models of equipment offered.
• Either alone or collaboratively with other sales specialists, present Ricoh’s IT and Communication Services to potential clients.
• Attend training and associated workshops to increase product knowledge and stay abreast of company products, services and pricing, as well as familiarity with competitor products and pricing.
• Establish relationships with current and prospective customers through a variety of selling techniques (Ricoh's 3D Sales Approach).
• Commitment to professional development.

• College Diploma or University Degree.
• Minimum 3–5 years of direct B2B sales; industry selling experience preferred.
• Strong negotiating skills with ability to effectively turnaround objections and overcome business obstacles.
• Experience nurturing ongoing business connections and building meaningful relationships quickly.
• Organizational and project management skills with strong self‑motivation to drive results.
• Strong analytical skills and effective communication, presentation, and interpersonal skills.
• Effective use of , social media sales tools and MS Office.
• Valid driver’s license and reliable transportation (auto insurance required per Ricoh’s policy).

• Medical, dental, life, and disability insurance coverage.
• Company‑matched retirement plan contributions.
• Team member tuition assistance programs.
• Paid vacation time and paid holidays annually.
• Other benefits to enhance health, wellness, and ongoing personal and professional development.