Account and Service Coordinator

Position: Account and Service Coordinator Role
Launch your career with Broadway as a Service & Account Coordinator in Burnaby, close to Brentwood Skytrain Station. This role is perfect for individuals looking to learn the essentials of service sales within a thriving mechanical contracting firm.

In this position, you will assist the sales and administrative teams by managing customer databases and leading cold-calling initiatives. You will also coordinate necessary business documentation and prepare HVAC/R and plumbing quotations. Your efforts will play a critical role in customer management and retention.

Key Responsibilities:

• Support both sales and administrative operations consistently

• Maintain the customer database and generate new leads

• Coordinate necessary permits, insurance, and business licenses

• Prepare proposals and conduct mechanical takeoffs

• Manage accounts and customer engagement effectively

Requirements:

• Diploma, degree, or relevant industry experience required

• Positive and team-oriented mindset with technical aptitude

• Strong emotional intelligence and communication skills

• Proven organizational and time-management capabilities

• Computer savvy with attention to detail

Drive your career forward in a supportive environment focused on service excellence at Broadway.
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