Inside Sales Representative

INSIDE SALES REPRESENTATIVE

Established in 1997, Pro Tool Industrial Sales & Service Ltd has provided excellent customer service to heavy-duty tool industries through sales, repairs and rentals of air tools, lifting equipment, torque tools, hydraulic tools, boiler equipment, electric tools and accessories.

We are moving into a new, expanded facility in Burnaby which will house all of our sales, repairs, rentals and calibrations.

We are looking for a dynamic person to fill our Inside Sales position in our Burnaby location. To be considered for this opportunity, you will be an outgoing, dedicated, customer-centric sales professional. Knowledge of the industrial tool/supplies industry is an asset. Working collaboratively with team members, your responsibilities will include:

• Provide exceptional customer service to national B2B customers
• Respond to walk-in and remote customer inquiries in a prompt, efficient manner
• Provide client quotes and repair estimates in a timely fashion
• Key sales orders and rentals requests into our computer system
• Work collaboratively with other sales and shop staff to ensure a high level of customer satisfaction

• Post-secondary education
• Must have 2+ years’ experience in a sales/customer service role
• Knowledge of the industrial tool industry is highly preferred
• Strong fluency in English (both written and oral) is essential
• Superb customer service skills with a sense of urgency
• Ability to multi-task, handle competing priorities with a calm, controlled demeanor
• Ability to work independently but also cooperatively with other staff
• Proficient in MS Office – Word, Excel, Outlook
• Quick Books software an asset

Job Types: Full-time, Permanent

• Casual dress
• Extended health care
• On-site parking

• Bachelor's Degree (required)

• sales: 1 year (required)

• Driving Licence (required)

Work Location:

In person