SaaS Account Manager for IoT Solutions
Job in
Burnaby, BC, Canada
Listed on 2026-06-19
Listing for:
Vecima Networks Inc.
Full Time
position Listed on 2026-06-19
Job specializations:
-
Sales
Account Manager, Customer Success Mgr./ CSM, Sales Development Rep/SDR, SaaS Sales -
Customer Service/HelpDesk
Account Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
The ideal candidate for this role will possess over five years of experience in new business development, emphasizing customer satisfaction and account growth. A strong understanding of IoT technology and the ability to communicate effectively with clients are crucial for success. Your proactive approach will be instrumental in supporting customer onboarding and usage initiatives.
Key Responsibilities:
• Meet or exceed assigned sales targets and KPIs
• Collaborate with various teams to address customer needs
• Conduct customer discovery conversations to gather insights
• Monitor trends in customer engagement and usage
• Provide timely after-sales support and issue resolution
Requirements:
• Bachelor's degree or equivalent technical experience
• Experience in customer-facing SaaS roles
• Proficient in Microsoft Office and web-based applications
• Excellent written and verbal communication skills
• Strong customer service and organizational abilities
Support your clients effectively while advancing your career at Vecima.
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