Service & Account Coordinator

Position: Broadway Service & Account Coordinator Role
Launch your career with Broadway as a Service & Account Coordinator in Burnaby. This immediate opening focuses on developing your sales support skills in the mechanical contracting sector.

As part of the Broadway team, you will help maintain customer databases, lead generation, and support various administrative tasks.

Your role will include coordinating permits, onboarding employees, and preparing HVAC/R and plumbing proposals. Collaboration with the sales team ensures smooth account management and customer retention strategies.

Key Responsibilities:

• Support the sales, dispatch, and administrative teams operationally

• Carry out lead generation and cold calling activities

• Coordinate and track permits, certifications, and memberships

• Prepare repair quotations and event planning tasks

• Manage account retention and satisfaction for customers

Requirements:

• Relevant diploma or degree preferred

• Strong emotional intelligence and problem-solving skills

• Ability to work under pressure and meet tight deadlines

• Excellent communication and organizational capabilities

• Computer-savvy with a keen attention to detail

Leverage your customer service skills and grow with Broadway into a fulfilling career.
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