Client-Focused Account Manager

Position: Client-Focused Account Manager Role
Elevate your career with City Wide Facility Solutions as a Client-Focused Account Manager, where client satisfaction directly impacts your success. This role prioritizes relationship management and high-quality service delivery.

We're looking for a detail-oriented, proactive individual to oversee a portfolio of commercial accounts and enhance client experiences. This position requires effective coordination with service providers, maintaining service quality, and resolving client issues efficiently. Your contribution will secure account retention and foster business growth through strong client relationships.

Key Responsibilities:

• Build comprehensive and trusting client relationships

• Oversee quality control and service delivery across accounts

• Identify client needs and recommend additional services

• Conduct inspections to uphold contract standards

• Ensure timely resolution of client concerns and feedback

Requirements:

• 2+ years of account management experience preferred

• Exceptional communication skills in English

• Proficient in Microsoft Office and CRM software

• Must hold a valid BC Driver's License

• Ability to travel and adapt to flexible schedules

Bring your expertise in account management and customer service excellence to City Wide Facility Solutions for a thriving career.
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