Product Support Designer Arbutus Medical

Position: Product Support Designer Role with Arbutus Medical
Step into the role of Product Support Designer at Arbutus Medical, where your insights will help improve medical device performance for trauma procedures. Interface directly with surgeons to deliver meaningful enhancements.

As part of Arbutus Medical's innovative team, you will integrate customer feedback into successful product improvements. With 5–7 years of experience in the medical device sector, your expertise is essential in understanding surgical needs and developing prototypes. You will also engage in cross-functional collaboration, enhancing usability and maximizing product-market fit, ensuring that our tools meet the highest standards of efficacy.

Key Responsibilities:

• Establish relationships with surgical teams for insights

• Lead the resolution of product feedback issues

• Identify improvement opportunities during procedure observations

• Communicate with customers on improvements

• Participate in training programs for residents

Requirements:

• Bachelor’s degree in Biomedical Engineering or similar

• 5–7 years in relevant medical device roles

• Proven track record of translating feedback into improvements

• Experience with various prototyping techniques

• Strong interpersonal and communication skills

Take this chance to influence patient care significantly through your work at Arbutus Medical.
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