Field Technical Services Manager Role

Support Axon's mission in Canada as a Field Technical Services Manager, involving 80% travel. Elevate customer experience through effective deployments and solution management.

This role requires coordinating Fleet installations while ensuring high standards of customer interaction and service. With a focus on network hardware and software, you'll be a critical asset in post-sale engagements and will help teams navigate installations effectively. Your skills in IP networking will be essential for success.

Key Responsibilities:

• Oversee installations and manage updates with clients

• Develop and maintain installation diagrams for efficiency

• Conduct training for both technical staff and client teams

• Provide administrative support for vendor setups

• Deploy various technology solutions in diverse environments

Requirements:

• Extensive knowledge of IP networking technologies

• Ability to lead teams on technical projects

• Familiarity with field-based communication systems a plus

• Proven ability to work with law enforcement

• Strong problem-solving and critical-thinking skills

Leverage your expertise in networking and customer service to ensure success at Axon.
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