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Locksmith Technician; Citiloc)

Job in Burnaby, BC, Canada
Listing for: Kendrix Technologies
Full Time position
Listed on 2026-09-12
Job specializations:
  • Trades / Skilled Labor
    Field/Service Technician, Maintenance Technician / Mechanic, Installation Technician, Security Systems Installation
Job Description & How to Apply Below

Who We Are

Kendrix Technologies is a Canadian-owned and operated systems integration company, proudly operating under Kandor Management Corp., alongside Guardteck Security and Everclean Facility Services . We design and deliver integrated building technology solutions that help protect, connect, and optimize the environments people live and work in.

We believe great systems start with great people. That’s why we invest in our teams through hands‑on experience, continuous learning, and meaningful opportunities to grow. When our people are supported and empowered, they deliver work that is precise, reliable, and built to last.

Our work is driven by a practical, problem‑solving mindset. We focus on designing and delivering systems that meet real operational needs, with an emphasis on reliability, scalability, and long‑term performance in complex environments.

We don’t just install systems, we build long‑term partnerships. Every project is approached with accountability, attention to detail, and a commitment to doing things the right way for our clients and the people who rely on these systems every day.

Our strength is our people. Every role contributes to the quality and consistency we’re known for, and every team member plays a part in building something meaningful. We are proud to be an equal opportunity employer, committed to creating an environment where people can grow, collaborate, and build lasting careers.

This is an exciting opportunity to join the Kendrix team and be part of the work that shapes smarter, more connected buildings across Canada.

Position Overview

Citiloc is seeking a skilled and dependable Locksmith to deliver high‑quality locksmithing services across commercial, residential, industrial, and institutional environments throughout the Lower Mainland.

This is a hands‑on field role. The successful candidate will be responsible for the installation, servicing, repair, and troubleshooting of mechanical and high‑security locking systems, while delivering exceptional customer service and representing Citiloc professionally on every job site. This position reports to the Operations Manager.

Key Responsibilities Locksmithing & Service Execution (Primary Focus)
  • Follow Citiloc standards, policies, and safety procedures
  • Install, service, repair, and maintain mechanical and electronic locking hardware
  • Work across commercial, residential, industrial, and institutional environments
  • Install and service high‑security locking systems, including Medeco high‑security systems
  • Re‑key, master key, and set up keying systems
  • Diagnose and troubleshoot lock and door hardware issues
  • Install and adjust door closers, electric strikes, magnetic locks, and panic hardware
  • Respond to service calls in a timely and professional manner
  • Attend and participate in site meetings
  • Coordinate with other trades on active job sites
Customer Service & Site Conduct
  • Deliver a thorough, professional customer service experience on every job
  • Communicate clearly and effectively with clients, trades, and team members
  • Represent Citiloc professionally and maintain a positive client relationship
Documentation & Record Keeping
  • Complete work orders and service reports accurately
  • Maintain accurate keying records and system documentation
  • Provide clear and accurate documentation to the management team
Ad Hoc Responsibilities
  • Provide on‑site support to field staff as required
  • Act as a technical resource for locksmithing and door hardware questions
Knowledge, Skills, Experience & Education
  • Minimum 2+ years experience in commercial, residential, industrial, and institutional locksmithing required
  • Proficient with Medeco high-security systems
  • Critical thinking, problem‑solving, and strong diagnostic skills
  • High-level communication skills
  • Thorough customer…
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