Hybrid Assistant Manager Claims at PBC

Pacific Blue Cross is looking for an Assistant Manager, Claims Services in Burnaby, BC. Focus on leadership and process innovations while enjoying flexible work arrangements.

This full-time position calls for a Bachelor’s degree and a minimum of 5 years of relevant experience in insurance or operations management. The role emphasizes teamwork and strategic planning, where you will support your manager in achieving departmental goals and enhancing employee engagement. Your contributions will shape how we deliver exceptional service.

Key Responsibilities:

• Promote teamwork and employee motivation

• Assist in creating and implementing strategic plans

• Regularly assess workforce effectiveness

• Recommend and introduce operational improvements

• Resolve escalated claims and inquiries

Requirements:

• Bachelor’s degree required

• 5 years of experience in insurance operations

• Demonstrated success managing large teams

• Excellent customer service and financial acumen

• Proficiency with MS Office applications

Transform the Claims Services experience at Pacific Blue Cross with your leadership skills and operational insights.
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