Eligibility Specialist I​/II - Burney

Eligibility Specialist

The current vacancy is in the Shasta County Health and Human Services Agency, Economic Mobility Branch - Burney Office. Oral exam is tentatively scheduled for August 2026. Responses to supplemental questions are required. Final filing date:
August 03, 2026, at 5:00 PM. Salary information:
Eligibility Specialist I: $3,614 - $4,613 approximate monthly / $20.85 – $26.61 approximate hourly. Eligibility Specialist II: $4,063 - $5,186 approximate monthly / $23.44 - $29.92 approximate hourly.

This position is in the United Public Employees of California – General bargaining unit. Please refer to the applicable bargaining unit labor agreement (Memorandum of Understanding) for potential future salary increases:
Shasta County Labor Agreements.

Shasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.

The Shasta County Health and Human Services Agency (HHSA) partners with the community to protect and improve the health and wellbeing of Shasta County residents. HHSA is organized into four branches:
Behavioral Health & Social Services, Public Health, Economic Mobility, and a centralized Administration Services. HHSA promotes optimal health for all. The frail, the abused, the mentally ill, and those without resources look to HHSA for services and resources to meet their basic needs, and to protect their health and safety.

The Economic Mobility Branch provides assistance and services to individuals and families in the community. Through multiple locations in Redding, Anderson, Shasta Lake, Burney, and Enterprise, the branch provides initial and on-going eligibility determination services for public benefits such as Cal Fresh, CalWORKs, General Assistance and Healthcare Programs. The branch provides CalWORKs and Cal Fresh employment preparation and support services, breaking through barriers that may be hindering employment opportunities.

We also have teams dedicated to administering homeless and housing services within the community, providing much needed help to our most vulnerable community members. Finally, the Economic Mobility Branch also provides referrals for individuals and families to other services within HHSA and for services provided by our community partners.

Determines the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; maintains current knowledge of program regulations and procedures necessary for multi-program caseload administration; initiates and processes casework through an automated system; identifies needs and makes appropriate referrals for health, social, and/or employment services; and performs related work as required. The person who fills this position will work in Burney California, but initial training will be held in Redding California;

training may last as long as three months. All travel and transportation costs will be the employee's responsibility.

Eligibility Specialist I:
Working under close supervision, employees in this class receive in-service training and are given detailed instructions in the performance of routine duties related to eligibility for public assistance programs and caseload administration. As requisite skills and knowledge are developed, greater independence and the full scope of responsibility are exercised. Employees are expected to promote to Eligibility Specialist II after one (1) year of satisfactory performance at the trainee level.

Supervision Exercised and Received:
Incumbents in the Eligibility Specialist I/II classifications receive supervision from an Eligibility Supervisor and may receive lead direction from an Eligibility Specialist III.

Eligibility Specialist II:
Working under general supervision, Eligibility Specialist II is the journey level in the Eligibility Specialist series. Employees at this level are expected to manage a full, multi-program caseload independently, referring…