Gas Technician

Overview

Gas Technician to join our busy team. In this role you will be responsible for carrying out all types of repairs on heating and hot water systems to both tenanted and vacant properties in accordance with job tickets, opti-time appointment slots, specifications, contract drawings, and applicable regulations. This includes adhering to good practice, building regulations, and safety standards to ensure high-quality and compliant work.

You will be covering the areas surrounding Blackburn, Preston, and Burnley.

We are one of the largest housing associations in the North of England, managing over 38,000 homes across the region. We are a non-profit organisation, reinvesting any money we make back into the company for the benefit of residents and local communities. We are committed to having a Diverse and Inclusive workforce and welcome applications from candidates with any of the nine protected characteristics.

We are proud to be a Disability Confident employer. Further information can be found at the link: (Use the "Apply for this Job" box below)./

• To carry out all types of repairs on heating and hot water systems to both tenanted and vacant properties in accordance with job tickets, opti-time appointment slots, specifications and contract drawings, to good practice and Building Regulations where appropriate.
• To carry out work with an ethos of "Right First Time" always completing a repair where practicable in one visit, with good quality workmanship and standard of performance.
• To keep records as required by either paper or electronic systems.
• To undertake measurement and quantification and procure materials requirements.
• To carry out work with a high regard to customer care and customer satisfaction, including protecting tenants' furniture and belongings, cleaning up afterwards, being polite, friendly and helpful, and liaising with customers in a caring and sympathetic manner in accordance with our codes of conduct and service standards.
• To carry out appropriate risk assessments prior to commencement of work and ensure that reasonable steps are taken to protect health, safety and welfare of yourself, tenants, work colleagues and members of the public.
• You will be expected to diagnose a course of action to problem-solve repairs without excessive use of materials or time.
• As part of a larger team of technicians you will be expected to multi-skill and undertake other trade functions related to prime Gas jobs.

We are looking for someone who has...

• A Full Manual UK Driving License
• ACS accreditations: CCN1, CENWAT1, CKR1, HTR1, DAH1, CPA1, UDHW
• City and Guilds Craft Certificate in Gas Maintenance or equivalent (NVQ Level
  3)
• Experience of working competently in all disciplines normally expected of a qualified Gas Technician working in building repairs and maintenance.
• Experience of installation, fault finding and servicing on domestic gas appliances and central heating systems.
• Experience of maximising number of jobs completed and repairs completed in one visit.
• Sound working knowledge of Health and Safety legislation and how it impacts on the way building repairs are carried out.
• Experience working directly with customers, and excellent customer service skills.
• Strong literacy and numeracy skills are essential for accurately and thoroughly completing job tickets, time sheets, gas certificates, and other related documentation.

• Starting salary of £35,229 - £39,298 (Based on experience and qualifications)
• Annual pay scale increase
• 27 days holiday (rising to 32 over 5 years' service) + bank holidays
• A flexible working environment with a range of family-friendly policies
• Working 37 hours per week, with schedule details provided by business needs; typical patterns may vary
• Participation in the call-out rota for one week once every eight weeks
• Smart Working arrangements to deliver an excellent service for customers
• Company van
• Wide range of technical, professional, and personal development training opportunities
• Attractive pension schemes (including Local Government Pension Scheme - LGPS)
• Health and wellbeing benefits including access to GPs
• Financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice
• Staff support networks (menopause, culturally diverse, LGBTQ+ and disability)
• Full range of award-winning benefits available via the Employee Benefits link

THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay.

Please ensure you fully answer the questions on the application form.

Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.

INDTHG1