Collections Specialist

Collections Specialist

We are seeking a dedicated Collections Specialist to provide vital support in Accounts Receivable operations. This role involves serving as the primary point of contact for customer inquiries and managing various customer portals. You will play a key role in ensuring invoice accuracy, supporting order management activities, and contributing to process improvements.

Responsibilities

• Serve as the primary point of contact for customer inquiries related to portal invoices and account administration.
• Respond to customer requests via email, phone, and customer portals in a professional and timely manner.
• Support order management activities and coordinate with internal departments to resolve customer issues.
• Maintain accurate customer records and documentation.
• Review customer invoices for completeness, pricing accuracy, tax requirements, and compliance with customer-specific billing instructions.
• Verify purchase order details, payment terms, shipping information, and other invoice-related data before submission.
• Coordinate corrections and reissuance of invoices when discrepancies are identified.
• Work closely with Finance, Accounts Receivable, and Sales teams to resolve billing disputes and deduction claims.

Essential Skills

• 2+ years of Collections/Accounts Receivable experience
• Proficiency in collections and reconciliation processes
• Strong customer service skills
• Experience with Excel, including vlookups
• Experience with customer portals and EDI processes

Skills & Qualifications

• Associates degree
• Experience with SAP or similar ERP systems
• Experience with various customer portals is a nice to have

Job Type & Location

This is a Contract position based out of Burnsville, MN.

Pay and Benefits

The pay range for this position is $30.00 - $35.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Burnsville, MN.

Final date to receive applications

This position is anticipated to close on Aug 17, 2026.