Field Service Manager - Burnsville, MN

Overview

Take the lead as a Field Service Manager and make an impact where on the front lines. You’ll manage work orders, dispatch technicians and keep everything running smoothly in the field. If you’re ready to lead a talented team and deliver exceptional customer experiences, this is your chance to build a career you love.

• $70,000-$90,000 / year
• 24% bonus potential
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values.

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

• Managing Work Orders:
  Opening and closing orders, tracking progress and ensuring smooth operations in internal systems.
• Dispatching and Workflow Management:
  Assigning the right techs to the right jobs, juggling schedules, managing workflows, and keeping everyone informed.
• Deliver Top-Notch service to customers:
  Communicate clearly, respectfully and in a timely manner during the repair process.
• Communication:
  Keeping team and customers in the loop to ensure alignment.
• Team Management and Development:
  Leading a team of techs, motivating and supporting growth.
• Customer Service and Relationship Building:
  Ensuring customer satisfaction and delivering a world-class experience.

High School/GED

Management

• Leadership Abilities:
  Ready to step into a leadership role with a desire to learn and grow.
• Customer Service
  
  Skills:
  
  Passion for delivering top-notch customer experiences.
• Tech-Savvy:
  Confident using computers and quick to learn new systems.
• Experience:
  
  Familiarity with our industry is a plus, but not required — we’ll support your learning.
• Communication:
  You express yourself clearly, both in writing and in conversation.
• Pace:
  Thrive in a fast-moving environment with shifting priorities.
• Valid Work Authorization:
  Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

• Team outings and events
• Great team atmosphere with regular monthly events
• Team member perks
• Safe environment
• Equipment variety
• Emphasis on training and development
• Customer & association events

City:
Burnsville, State:
Minnesota

Job Code:
Agriculture Agriculture

Affiliate Sponsor:
John Deere

Salary Range: $60,000-$75,000