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Customer Experience Specialist — Complex Case Resolver
Job in
Burnsville, Dakota County, Minnesota, 55337, USA
Listed on 2026-08-03
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
is seeking a Customer Experience Specialist to join our team at our Burnsville, MN headquarters. This full-time, in-person role handles a high volume of complex customer cases via email and digital channels, delivering prompt resolutions and upholding service standards.
The successful candidate will manage order-related inquiries, coordinate with fulfillment and internal teams, and contribute to continuous improvement of workflows.
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