Customer Experience Lead: Elevate Service & NPS
Listed on 2026-09-30
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Retail Associate/ Customer Service, Customer Success Management
Hertz is seeking a Customer Experience Associate to deliver service that goes above and beyond, resolving issues at the counter and creating a culture of empowerment for employees. The role emphasizes first contact resolution, serving as the primary Net Promoter Score liaison for management, and using NPS data to improve guest satisfaction while upholding all corporate policies.
The position offers a wage of $19.00 per hour and opportunities to coach staff, build strong customer relationships,
This opening is for the Customer Experience Lead:
Elevate Service & NPS role at Hertz.
As a Customer Experience Lead:
Elevate Service & NPS, you will play an important part at Hertz in MN, United States.
We invite applications for the Customer Experience Lead:
Elevate Service & NPS position located in MN, United States.
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