Collections Specialist

Description We are looking for a dedicated Collections Specialist to join our team in Burnsville, Minnesota. In this long-term contract position, you will play a crucial role in managing outstanding accounts and ensuring timely payment resolutions. This is an excellent opportunity for someone with strong attention to detail to contribute to efficient credit and collections processes.

Responsibilities:

- Contact customers to resolve overdue accounts and negotiate payment arrangements.

- Monitor and maintain accurate records of accounts receivable and payment histories.

- Investigate discrepancies in billing and payments to ensure accurate account resolution.

- Collaborate with internal teams to streamline collection processes and improve efficiency.

- Review credit information to assess account risks and recommend appropriate actions.

- Generate regular reports on collections activity and account statuses to management.

- Maintain compliance with company policies and relevant regulations during collection activities.

- Assist clients with understanding payment terms and resolving disputes.

- Identify and escalate complex cases for further review or legal action.

- Develop strategies to reduce outstanding balances and improve overall collection rates. Requirements - Proven experience in commercial and consumer collections.

- Strong knowledge of credit and collection processes.

- Proficiency in managing billing and payment discrepancies.

- Excellent communication and negotiation skills.

- Ability to analyze credit information and assess risk effectively.

- Strong organizational skills and attention to detail.

- Familiarity with relevant laws and regulations governing collections.

- Proficiency in using collection-related software and tools.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available including medical, vision, dental, life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company's 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays.

The amount of Choice Time Off (CTO) received varies based on years of service and is pro-rated based on the hours worked per week. A new FTEP employee earns up to 13 days of CTO and up to 10 paid holidays per calendar year. Learn more at

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