Revenue Accounting Manager Job Burnsville area,Minnesota USA,Finance & Banking

Description

At Northern Tool + Equipment we get up every day to serve the tradespeople who keep our country running strong and the weekend warriors who want to work like them. It’s our mission to make sure they have the right tools for the job, and an easy, hassle‑free experience at our store so they can get in, get out and get on with the job r top priority as an Accounts Receivable Manager is to manage and oversee all accounts receivable and fraud functions in a manner that ensures timely and cost‑efficient processing of orders, minimizes chargeback losses, and coordinates processes with the Company’s credit issuer.

You will review and make recommendations for fraud mitigation and loss prevention while analyzing data and industry trends and providing appropriate reporting. Your positive, professional, roll‑up‑your‑sleeves‑to‑help attitude contributes to our winning culture and leaves a lasting impression.

Key Responsibilities

Manages the relationship with the Company’s private label credit issuer, merchant card processing bank, gift card fulfillment provider, and check guarantee service. Ensures that all outstanding issues and processes between Northern and these vendors are resolved in a timely and professional manner.

Manages all facets of fraud detection and prevention for card‑not‑present channels while staying current with new fraudulent activities that may breach the organization’s security measures.

Responds to escalated and complex inquiries forwarded by Credit Operations personnel that require additional follow‑up.

Manages the timely processing of check payments with mail orders and the related bank processing relationship.

Manages the timely processing of customer refund checks. Monitors the outstanding refund check balance and partners with the Indirect Tax team to identify and comply with all unclaimed property laws.

Develops reporting to monitor the type and amount of credit card fraud, returned checks and charge backs. Identifies changes in business processes to reduce or limit fraud and chargeback losses.

Establishes the semi‑annual budget for credit card discounts, gift card fulfillment costs, returned checks and credit card chargebacks based on current and historical trends.

Performs all monthly close activities including, but not limited to, reconciliation of the accounts receivable sub‑ledger, refunds due to retail customers, and gift card liability accounts in an accurate and timely manner.

Participates in and leads cross‑functional process and system improvement initiatives.

Understands and benchmarks the current order‑to‑cash processes, including involvement and recommendation in areas such as IT system upgrades, customer service processes, and sales team procedures.

Selects new software or hardware and develops safety procedures to ensure minimal risk of fraud along with managing the relationship with vendors who support this hardware or software.

Analyzes the success of existing fraud rules and strategies while also developing and implementing new solutions to improve effectiveness and efficiency within the program.

Monitors credit card fraud order activity and takes necessary action to reduce losses and increase processing efficiency of suspected fraud‑order holds.

Develops and maintains all documentation, supporting rationale and analysis to support all fraud prevention rule enhancements/additions ensuring a comprehensive audit trail is maintained.

Monitors credit card chargeback losses and takes necessary action to reduce charge backs and assist in increasing recoveries on charge backs.

Supervises and manages employees as it relates to all projects or related work, establishes key performance requirements, clarifies responsibilities of those supervised, conducts performance appraisals and plans for individual employee development.

What You Will Bring to the Table

Bachelor’s degree in Accounting or Finance.
3+ years of experience with Accounts Receivable and Credit/Collections in a large private or publicly traded retail company with a strong internal control environment.
2+ years of relative experience in a similar fraud prevention position.
3+ years of supervisory experience with…