Incident Management Coordinator

Incident Management Coordinator

As part of the HSE team, the Incident Management Coordinator oversees the end-to-end management of HSE incidents and workers' compensation claims across North American operations. This position ensures timely reporting, accurate documentation, and compliance with internal procedures and regulatory requirements. The Incident Management Coordinator partners with managers, employees, and external stakeholders to support incident investigations, track claims, and facilitate resolution, while maintaining data integrity in incident management systems and contributing to reporting and analysis.

Responsibilities:

• Coordinate the end-to-end management of all HSE incidents and near misses across USA and Canada operations.
• Ensure that incidents are reported and investigated within required time frames and in accordance with company procedures and Workers Compensation (WC) requirements.
• Support and coach management in incident investigation techniques, root cause analysis, and corrective action implementation.
• Act as the primary liaison between Bosch Building Technologies, injured associates, WC insurers, and provincial/state WC boards.
• Coordinate claim submissions, track claim status, manage WC correspondence, and proactively support the resolution of disputes/appeals.
• Collaborate with associates, managers, and healthcare providers to identify and implement suitable modified duties, following up with these parties to ensure effectiveness and consistency.
• Maintain the company's incident management database and the Bosch Incident Management System, ensuring data accuracy, completeness, and confidentiality.
• Support our team of HSE Specialists to collate and analyze HSE incident statistics in a meaningful format for management review.
• Other administrative and HSE team support duties as assigned.

Required Qualifications:

• 1+ years of progressive experience in HSE role(s) where dealing with incident management techniques were frequently utilized.
• A Degree/Diploma in Occupational Health and Safety, Environmental Science, Safety Engineering, or Industrial Hygiene, or the equivalent in education and directly related construction HSE experience
• Experience maintaining or supporting incident reporting systems, analyzing safety data, and/or assisting with investigations.
• Working knowledge of US and/or Canadian workers' compensation systems and claims management processes.
• Proficiency with Microsoft Office and experience using databases, spreadsheets, or case management software.

Preferred Qualifications:

• 3+ years of progressive experience in HSE role(s) where dealing with incident management techniques were frequently utilized.
• An Advanced Degree in Occupational Health and Safety, Environmental Science, Safety Engineering, or Industrial Hygiene
• 3+ years of experience maintaining or supporting incident reporting systems, compiling safety data, and/or assisting with investigations.
• Deep knowledge of US and/or Canadian HSE and workers' compensation systems and claims management processes.
• Deep knowledge of Microsoft Office, particularly with using databases, Excel spreadsheets, or case management software.

Physical Demands:

• Must be able to effectively communicate, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers; manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment

Working Conditions:

• The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate

Additional Information:

• Working Hours:
  
  This position generally works Monday
  - Friday
• Benefits:
• Medical
• Dental
• Vision
• Flexible Spending Accounts
• 401K w/ company match
• Life/AD&D/LTD
• Paid Vacation/Sick/Holidays
• Employee Assistance Program
• Pet Insurance

Equal Employment Opportunity Statement This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship…