Manager Firmware Development

Job Description

The Manager, Firmware Development leads a multi‑site engineering team responsible for firmware and embedded software development for Intercom used in broadcast media production, theaters, houses of worship, transportation, energy, commercial and general and aviation products as well as other mission‑critical communication environments. This role provides technical and organizational leadership for firmware development, test operations, engineering processes, and software tool management supporting complex real‑time audio communication systems.

The manager is responsible for ensuring the engineering organization is appropriately staffed, trained, and aligned to meet product roadmap, customer, and business objectives. This position works closely with Product Management, Manufacturing, Quality, and cross‑functional engineering teams to drive innovation, improve development efficiency, and deliver high‑quality products on schedule and within budget.

• Leading firmware and real‑time embedded software development and testing for complex audio communication products.
• Managing continuation engineering, maintenance releases, and long‑term product support activities.
• Collaborating with Product Management and engineering teams to define requirements, prioritize product backlogs, and align technical execution with business objectives.
• Driving improvements in engineering processes, CI/CD pipelines, development tool chains, and automated test systems to improve quality and efficiency.
• Providing technical leadership in embedded firmware, hardware/software integration, and complex system‑level design challenges.
• Monitoring project schedules, technical risks, team performance, and resource utilization to ensure successful project execution.
• Leading staffing, budgeting, recruiting, coaching, performance management, and career development for firmware engineering staff.
• Supporting product roadmap planning, technology evaluations, and innovation initiatives while identifying and mitigating technical risks.
• Working closely with Manufacturing and Quality teams to improve product reliability, compliance, manufacturability, and operational efficiency.
• Interfacing with customers, leadership, and cross‑functional teams to communicate technical solutions, development status, and project risks.
• Ensuring adherence to engineering processes, quality standards, regulatory requirements, and best practices for embedded firmware development.

• BS in Software Engineering, Computer Engineering, or Electrical Engineering required; MS preferred.
• Minimum 10 years of software/firmware development experience, including complex real‑time embedded systems.
• Minimum 5 years of engineering management experience leading firmware development teams and developing processes for firmware development.
• Strong expertise in C, C++, Python, Linux, Dev Ops environments, Git Lab, and embedded firmware development.
• Experience with Agile development methodologies, CI/CD pipelines, and automated testing frameworks.
• Preferred experience with digital audio, networking technologies, and embedded hardware/firmware systems.
• Familiarity with Cloud Computing, HTML, and Qt is a plus.
• Very strong analytical, communication, leadership, and cross‑functional collaboration skills.
• Ability to drive and champion change and growth within an organization.
• Knowledge of EMI/ESD mitigation, EMC compliance, grounding techniques, and international safety standards preferred.
• Experience developing products in a multi‑disciplinary environment.
• Ability to travel domestically and internationally (approximately 5%).
• Sponsorship is not available.

• Technical leadership and strategic thinking.
• Embedded systems and firmware expertise.
• Team building, mentoring, and organizational development.
• Process improvement and operational excellence.
• Risk management and problem‑solving.
• Strong customer and stakeholder communication skills.
• Ability to explain complex technical concepts to non‑technical audiences.

• Ability to work in a standard office environment and sit for extended periods of time.
• Reasonable accommodations may be made for qualified…