Office Experience Coordinator

Office Experience Coordinator – Culture + Engagement

Hello Fresh’s Office Experience Coordinator, Culture + Engagement, will be responsible for supporting key clerical and organization initiatives at our Distribution Center.

This role is dedicated to enhancing our overall in‑office employee experience
. You will be the primary source of support for our team, managing everything from office amenities and facilities to ensuring a welcoming,
well‑organized, and energizing work environment
. Your work will directly contribute to making the office a place where people genuinely want to be.

This position focuses on in‑office experiences, purchasing and tracking inventory, organizing supplies, managing mail, enhancing aesthetics, and assisting teammates with in‑office projects. You will enjoy event execution, customer service, staying super organized, and working collaboratively.

We are seeking a highly organized, proactive, and engaging Office Experience Coordinator. This dual‑focused role is critical to ensuring smooth office operations and fostering a positive, inclusive, and engaging culture within our Distribution Center. This role is 100% on‑site in the Distribution Center.

This is an in‑office, hourly position.

You will…

• Accurately track and reconcile purchases, adhering to the given budget and spending policy, and execute site indirect spend purchasing for items such as office supplies, snacks, catering, and general supplies.
• Run morning setup, including resetting conference rooms and office furniture, stocking supplies, snacks, and conducting space walk‑throughs; manage incoming/outgoing mail and office deliveries.
• Spot inefficiencies, design and manage process improvements to achieve operational excellence, and partner on projects aimed at improving processes and procedures.
• Build and streamline local site programs to support an inclusive environment, promoting effective and engaging two‑way communication using various vehicles (TV, video, flyers, text, postings, and in‑person meetings).
• Support the Culture & Engagement Team in setting up and executing programming such as recognition program, 2‑way communication initiatives, growth and wellness and more. Foster strong cross‑functional partnerships and work closely with Operations and local HR teams to ensure processes operate efficiently and to support them in owning and improving the employee experience.
• Support the Local HR and Operations Team as needed, including supporting ad‑hoc projects.

You Are/Have

• A self‑starter, able to work independently and driven by an enthusiasm for learning and proactively improving existing processes.
• Aesthetics are essential, so you should have a keen eye for detail and organization, and have very high standards for a neat and organized office.
• Comfortable with getting your hands dirty (literally and figuratively!).
• A customer‑focused mindset – in this role, every onsite employee is your customer.
• An ability to communicate clearly and effectively in both verbal and written form.
• Able to perform the essential functions of the position with or without reasonable accommodation, including:
  • Regularly lifting and moving up to 30 pounds without assistance.
  • Standing and/or walking for prolonged periods.

At minimum, you have…

• Must be at least 18 years old.
• 2+ years of work experience in an office coordinator, customer service, and/or assistant position.
• 2+ years of experience in Employee Engagement.
• Experience with Excel and/or Google Sheets.
• A high degree of professionalism.
• Must follow all safety policies/procedures, as well as adhere to PPE/hygiene policies, in cooperation with the supervisor.
• GED/HS diploma required.

You’ll get…

• Competitive Salary & 401k company match that vests immediately upon participation.
• Generous parental leave of 16 weeks & PTO policy.
• $0 monthly premium and other flexible health plans.
• 75% discount on your subscription to Hello Fresh (as well as other product initiatives).
• Snacks, cold brew on tap & monthly catered lunches.
• Company‑sponsored outings & Employee Resource Groups.
• Collaborative, dynamic work environment within a fast‑paced, mission‑driven company.

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Illinois Pay Range

$24—$27 USD

• Entry level

• Full-time

• Administrative

• Consumer Services