Linen Assistant

Linen Porter

Location: Hoar Cross Hall, Staffordshire

The role of the Linen Porter is to be responsible for the management of bed linen, towels, and robes within the housekeeping department, to ensure high standards of cleanliness and guest satisfaction.

Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. At Hoar Cross Hall, we're committed to delivering exceptional service and creating unforgettable memories for our guests.

Here at Hoar Cross Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa.

Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals….

• Removing all housekeeping trolleys from cupboards and place them on corridors.
• Removing all linen trolleys from cupboards and position them in designated areas on corridors.
• Stripping all linen, towels, and robes from departure bedrooms.
• Handling dirty linen and separate them into respective cages for washing.
• Restocking clean linen and report any discrepancies to your Line Manager.
• Ensuring cupboards are always stocked with adequate linen for use throughout the day.
• Ensuring all corridors are clear of dirty linen, linen trolleys, dirty glassware, trays, and bottles.
• Reporting any issues in bedrooms to your Line Manager.

• 40 hours per week
• 5 days out of 7 per week
• Typical shift pattern: 8am – 4.30pm
• Note: Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business

• Work in a stunning, historic estate with a commitment to excellence in hospitality
• Competitive Rate of Pay
• Complimentary use of the leisure and spa facilities
• Free meal from our staff canteen
• Complimentary Spa Day at Eden Hall on work anniversaries
• Employee Benefits Program
• Free Parking Refer-a-Friend scheme
• Discount on overnight stays and spa days
• 30% discount on food and drink
• Excellent Induction and training programme
• Opportunities for professional development and career advancement