AETC Operations - Program Manager​/Sales Representative

Position Summary:

AETC is seeking a motivated Program Manager / Sales Representative to support aerospace, defense, and commercial programs from initial customer inquiry through quotation, production, delivery, and follow-up. This position is designed for an individual who wants to develop a career combining program management, technical sales, customer relationships, and business development within the aerospace and energetic-products industry. The individual will work closely with customers and AETC's engineering, manufacturing, quality, purchasing, and management teams to ensure customer requirements are understood, quotations are prepared accurately, programs remain on schedule, and customer expectations are met.

Main Duties and Responsibilities of the Role: (other duties may be assigned) Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Project Management
• Manage assigned customer programs from initial inquiry and quotation through order execution, qualification, production, delivery and program completion.
• Track customer requirements, quotations, purchase orders, schedules, deliverables, and open actions.
• Maintain program schedules and communicate status, risks, and potential delays to management and customers.
• Coordinate activities between sales, engineering, manufacturing, quality, purchasing, and suppliers.
• Follow up on open technical, manufacturing, quality, and customer actions.
• Assist with program status reports, presentations, meeting notes, and action-item lists.
• Monitor production and delivery schedules and proactively communicate changes.
• Independently identify and evaluate program risks, recommend appropriate corrective actions, and coordinate with Engineering, Manufacturing, Quality, Supply Chain and management to develop and implement solutions.
• Support qualification, testing, validation, and customer approval activities as required.
• Maintain accurate program and customer records.

Sales & Business Development
• Develop and maintain positive relationships with existing AETC customers.
• Respond to customer inquiries and assist with preparation and follow-up of quotations.
• Follow up on open quotations and identify opportunities to convert quotes into purchase orders.
• Assist in identifying new customers, applications, and business opportunities within aerospace and defense markets.
• Develop an understanding of customer requirements and identify AETC products and capabilities that may provide solutions.
• Support sales calls, customer meetings, trade shows, and business-development activities.
• Maintain regular communication with customers regarding pricing, lead times, production status, and delivery.
• Assist in developing forecasts and identifying potential future requirements.
• Support efforts to expand AETC's customer base and identify replacement, aftermarket, and new-application opportunities.

Technical & Product Responsibilities
• Develop a working knowledge of AETC products, manufacturing capabilities, testing requirements, and aerospace applications.
• Become familiar with AETC cartridge actuated devices, initiators, igniters, cutters, pyrotechnic products, aerospace fire-extinguishing applications, pressure and impulse cartridges, and time-delay products.
• Develop an understanding of product qualification, validation, and customer interface requirements.
• Maintain a strong commitment to quality, safety, accuracy, and confidentiality when working with safety-critical aerospace products

Customer Interface
• Communicate professionally with customers by phone, email, and in person.
• Understand customer requirements and translate them into actionable internal tasks.
• Provide timely responses and…