Consolidated Mail Outpatient Pharmacy; CMOP Coordinator

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well‑being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

We are seeking a CMOP Coordinator to join the CxO team.

This role is fully on-site at our O Fallon, MO location.

Target salary for this role is between $23 and $24 an hour.

• Work Daily Omit Reports
  • A daily file is sent to all the coordinators highlighting which items had the highest omits. The coordinator is required to take the related NDCs and verify if McKesson has their usage by utilizing Smartsheet and reaching out to the buyer team.
• Work Smartsheet Usage/Order Requests
  • The main procedure Coordinators follow is the CMOP Usage/Order Smartsheet requests. CMOP submits a Smartsheet request for a usage increase, order requests, or OTBs. A notification goes directly to the coordinator for that CMOP. The coordinator will manage each request from start to finish by submitting the usage updates in CRM and work with Vendors on drop ship or dock to dock orders.
    
    Once complete, the coordinator will update the Smartsheet with the appropriate information for CMOP to view.
  • Report escalations or high‑level issues to the CMOP’s assigned Account Executive prior to facility visits.
  • Manage all lot and expiration date corrections. The coordinator must process a correction for CMOP within 2 hours.
  • Manage EPS orders upon request. CMOP will submit a request via Smartsheet, and the closest DC will process the request once approved by National Accounts.
  • Process shortages, overages, mis‑picks, returns and inventory adjustments/backorder questions.
  • Stock checks and contract pricing issues/follow‑up. Log contract pricing issues for research by contracts.
  • Manage McKesson Connect Load Forms (add or delete users/change access).
  • Respond to CSMP questions or issues.
  • Assist with writing SOPs/Knowledge Articles and share best practices with internal partners to ensure accuracy and integrity.
  • Act as a change agent driving cultural change focused on the success of our business and its customers.
  • Third‑party credit reconciliation process.
  • Monthly service level – omits.
  • HHS emergency ordering and maintain customer support for BOP.
  • Training for new technology and integrate new reporting standards.
  • Connect access for CMOP users in Smartsheet and submit technical tickets for CMOP related issues.

Typically requires 5+ years of related experience.

Bachelor’s Degree or a related field is desired, or equivalent work experience in a related field.

Candidate must live within 50 miles of the St. Louis, MO Distribution Center.

• Workflow experience (Smartsheet, SAP, McKesson Connect, CRM, and Inventory Tools)
• Internal stakeholder experience
• Excellent communication and interpersonal skills
• Relationship building skills
• Problem‑solving and decision‑making skills
• Critical thinker with a focus on continuous improvement

• Self‑motivated, organized, and capable of handling multiple responsibilities and projects to successful completion
• Trust and collaboration skills
• Strong process improvement and project management skills
• Microsoft Office (Word, Excel, Access, PowerPoint, and Visio)

Traditional office requirements. Large percentage of time performing computer‑based work is required.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson’s pay philosophy, and pay will…