Mobile Dispatcher

Mobile Dispatcher
- Step 1

Work Location:

Butte, MT

Pay range: $19.95 per hour (per Collective Bargaining Agreement--CBA). $1.00 per hour Shift Premium (per CBA). Three potential step increases with performance progression. Annual pay increases in May of each year subject to the CBA.

Employment Status:
Regular Full-time

The Mobile Dispatcher works in a Control Center environment, responding to customer inquiries and technician requests primarily through phone interactions. The role assesses and schedules technician workload for natural gas and electric service work and monitors radio traffic to dispatch service personnel.

• 401K with company match up to 4% and non-elective contribution up to 7%
• Healthcare and wellbeing programs (dental, vision, HSA, flexible spending accounts)
• Employee Assistance Programs (up to six free counseling sessions per person per year)
• Life Insurance (basic policy paid by company; spouse and dependent coverage available)
• Tuition reimbursement
• Competitive pay (scheduled performance-based wage increases and annual incentive opportunities)
• Paid company-endorse volunteer opportunities
• Paid parental leave
• Paid bereavement leave
• Paid training opportunities
• Paid time off starting on first day plus 11 paid holidays

Benefits may vary by position or as negotiated under a collective bargaining agreement.

• Assure cost-effective use of resources by communicating and coordinating with Distribution Operation and other stakeholders.
• Create, manage, and modify gas and electric service orders.
• Demonstrate proficiency with computer software and web applications for dispatching processes.
• Perform required shift work, including days, weekends, nights, holidays, and call-outs.
• Work rotating 12‑hour shifts starting at 6:00 AM or 6:00 PM with schedule posted six months in advance.
• Overtime work including evenings and weekends in response to acute service needs.
• Maintain positive working relationships within the control room and with internal partners.
• Complete required trainings and monthly meetings.
• Dispatcher calls are monitored with a priority goal of achieving customer satisfaction.
• Work effectively within a team environment to accomplish organizational goals.
• Show strong adherence to accuracy, safety practices, customer service, and attendance.
• Job time is spent mainly in an office environment, mostly sitting or standing, using a computer terminal and phones with limited walking.
• All employees must adhere to company safety standards and the Code of Business Conduct & Ethics.
• Ensure all actions align with the company’s values, mission, and strategic objectives.

• Good safety record.
• Strong interpersonal communication skills.
• High school diploma or equivalent; advanced education preferred.
• Ability to perform basic math functions.
• Proficient with computers, web applications, and related equipment.
• Excellent communication skills required.
• Good organizational and technical skills necessary.
• Ability to plan and prioritize dispatching responsibilities.
• High‑volume dispatching and customer service experience preferred.

Requisition #4995

Posting Dates:
June 17, 2026 through Open Until Filled

Department/Division:
Operations
- Control

Employment Physical:
Not Required

Drug Test:
Required

Background Check:
Required

Relocation Benefit:
None

Telecommuting:
None

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability, veteran status, genetic information or any other protected class in accordance with applicable federal or state laws and statutes. In compliance with the ADA Amendments Act, if you have a disability that requires assistance or reasonable accommodation with the job application process, please contact the Human Resources department at or at j