Outpatient Receptionist

About the Role

We are seeking a highly organized and detail-oriented Outpatient Receptionist to support daily clinic operations, patient flow, and administrative tasks. This role ensures efficient scheduling, accurate documentation, and excellent patient service in a fast-paced environment. The position also provides direct scheduling and administrative support to the Chief Medical Officer during outpatient clinic hours.

• Warm, professional, and calm demeanor when working with patients, families, and providers
• Highly organized with strong attention to detail and follow-through
• Comfortable managing multiple priorities in a fast-paced outpatient clinic
• Proficient with electronic health records, scheduling systems, and standard office software
• Strong written and verbal communication skills, including phone and in-person interactions
• Reliable, accountable, and able to work independently after training
• Collaborative team player who partners well with providers and operations leaders
• Experienced with insurance processes, prior authorizations, and accurate documentation
• Adaptable and service-oriented, with a patient-centered mindset
• Experience working with children and families in a healthcare or behavioral health setting preferred

Join a mission-driven team dedicated to supporting patients and families with professionalism and compassion. If you are detail-oriented, enjoy helping others, and thrive in a collaborative clinical environment, we welcome your application. Shodair offers comprehensive benefits including paid medical and vision insurance, student loan assistance and tuition reimbursement, 6% employer paid 403b contribution and much more. This position starts at $16.83 per hour.

Required:

• High school diploma or GED.
• Minimum of one year of experience in an outpatient or medical office setting.
• Experience with electronic medical records and strong computer proficiency.

Preferred:

• Experience in a behavioral health environment, particularly with children and families.