Retail Sales Specialist - Part-Time

Job Overview

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Earn $18/hour base pay, with the potential to earn $23.85/hour through commission and incentives. Your responsibilities as a Retail Sales Specialist at Spectrum include promoting and selling our portfolio of products and services to both existing and new customers, enhancing customer experience, and fostering a culture of exceptional customer care at every store location.

• Base pay of $18/hour with potential to earn up to $23.85/hour through commission and incentives.
• Perks such as free and discounted internet, TV, and mobile services.
• Opportunity to build a long and rewarding career with Spectrum.

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participation in training programs.

• Flexible schedule required with regular attendance.
• Physical demands include lifting up to 35 lbs. and prolonged standing in a moderately noisy retail environment.
• Adherence to Spectrum's dress code is required.

• Education: High School Diploma or equivalent.
• Skills & Abilities:
  • Proficiency in cash handling and accurate payment transactions.
  • Comfort level with personal technology, including mobile devices, video platforms and computer applications.
  • Basic math skills.
  • Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
  • Familiarity with goal- and incentive-based work environments.
  • Strong performance in a fast-paced team environment.
  • Effective communication with employees and customers in person, on the phone, and in writing.
  • Highly effective interpersonal skills for building partnerships across the organization.
  • Self-motivated, competitive spirit with a desire to exceed sales goals.
  • Positive and professional demeanor, strong attention to detail and problem-solving skills.

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. We are committed to growing a workforce that reflects our customers and the communities we serve. All qualified applicants will receive equal consideration for employment.