Teller II

SOUTH SIDE - CABOT, 1204 South Pine, Cabot, AR 72023, USA

The Teller II conducts transactions with speed, accuracy, and efficiency, meeting or exceeding service quality standards while safeguarding bank assets assigned to them. This role contributes to the bank's growth by promoting and cross‑selling bank products and services.

• Receive, pay out cash, handles negotiable items, loan payments, deposits, withdrawals, and transfers.
• Set up, close, and balance teller station.
• Record sales of monetary instruments.
• Maintain neat and well‑stocked teller area.
• Cross‑sell bank products and services.
• Follow limits established for protection of customer accounts and bank safety and soundness.
• Adhere to bank policies and procedures.
• Assist with balancing vault, ATM, night drop, coin machine as assigned.
• Assist with proper scanning of bank documents and proof work.
• Exercise judgment when applying holds and making check‑cashing decisions.
• Cross‑train to be available to open basic new consumer accounts.
• Adhere to work schedule and remain flexible in availability.
• Maintain positive, friendly, and professional attitude and appearance.
• Perform miscellaneous duties as assigned.
• Complete required BSA/AML and other compliance training as assigned.
• Lift coin bags up to 50 lbs.
• Work in a constant state of alertness and in a safe manner.
• May be required to work an alternative location within the region or market as needed.
• Perform any other related duties as required or assigned.

Education and Experience:

Equivalent to four years of high school or GED with emphasis during high school on office skills or shop skills, plus 12 to 18 months of related experience and/or training, or an equivalent combination of education and experience.

Communication

Skills:

Ability to effectively communicate information and respond to questions in person‑to‑person and small group situations with customers, clients, the general public, and other employees.

Mathematical

Skills:

Ability to add, subtract, multiply, and divide numbers and to perform these skills using money and other forms of measurement.

Critical Thinking

Skills:

Ability to use common sense to carry out simple multi‑step instructions and to deal with standardized situations with limited variables.

Physical Requirements:

Ability to lift and/or move up to 50 pounds, lift up to 25 pounds, and other described physical demands. Reasonable accommodations may be made for individuals with disabilities.

Legal Notice:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.