ICC Wales - Food & Bar Associate

Job Title: Food & Bar Associate

Department: ICC Wales Operations

Contract Type: Permanent

Rate of Pay: £12.72 per hour+ great benefits

Hours: 37.5 hours

Location: ICC Wales, Newport

Join Us as a Hospitality Hero

Be part of the world‑class team behind International Convention Centre Wales (ICC Wales) a venue that hosts some of the UK’s most exciting conferences, exhibitions and live events. As a Food & Bar Associate, you’ll bring our “Yes, We Can” service philosophy to life, creating exceptional experiences for thousands of guests.

• Provide warm, professional service across bars, banqueting and event spaces.
• Prepare, serve and clear food & beverage efficiently and to high standards.
• Support event set‑ups, ensuring areas are clean, stocked and ready for service.
• Handle guest enquiries with confidence, care and a can‑do mindset.
• Work closely with the wider operations team to deliver seamless events.
• Maintain excellent presentation, hygiene and safety standards at all times.

• Passionate about hospitality, service and working with people.
• A team player with great communication and a positive attitude.
• Reliable, organised and comfortable in a fast‑paced, event‑driven environment.
• Experience in F&B is helpful, but full training is provided.

• Training and career development from day one
• Discounts on dining and hotel stays across The Celtic Collection
• Discounted leisure membership
• Free virtual GP service & 24/7 wellbeing support
• NEST pension scheme
• Social Club & staff appreciation events
• Monthly and annual recognition awards

I’m supported to do my best work.

I’m part of a friendly, inclusive and positive team.

I’m encouraged to grow, learn and develop my career.

My ideas are valued and I’m recognised for what I do.

We may close this vacancy early if we receive a high number of applications.

All applicants must have the right to live and work in the UK.

The Celtic Collection is an equal opportunities employer, welcoming applicants from all backgrounds.