ICC Wales - Events Manager - Maternity Cover

Job Title – ICC Wales – Events Manager - Maternity Cover
Department – ICC Wales
Contract Type – Temporary
Rate of Pay – Competitive (depending on experience) plus amazing benefits included!
Hours – Full Time
Location – Newport, NP18 1HQ

– REQ
6416

Join the ‘Greatest Story in Hospitality’ by becoming one of our Event Manager ‘Hospitality Heroes’ based at the ICC Wales – just one of the fantastic opportunities we offer from ‘Manor to Marina’.

• Proven experience in event planning and delivery within a convention centre, large‑scale venue or hospitality environment.
• Confident, client‑focused approach with strong relationship‑building skills.
• Experience working with event management systems (Ungerboeck highly desirable).
• Excellent written and verbal communication skills – professional, clear, and persuasive.
• Strong organisational skills with the ability to juggle multiple events and priorities.
• Proactive, can‑do mindset with flexibility to thrive in a fast‑paced, live‑event environment.
• High standards in personal presentation and a professional attitude at all times.
• Sharp eye for quality and a proactive approach to ensuring service excellence.

• Oversee the end‑to‑end planning, coordination and delivery of conferences and events.
• Act as the main point of contact for clients, ensuring their vision is brought to life seamlessly.
• Manage events on‑site during build, live operation and breakdown, liaising with internal departments and service partners.
• Ensure all events meet health & safety requirements, operational standards and client expectations.
• Coordinate logistics including floor plans, IT solutions, branding, staffing and equipment.
• Manage and control event budgets, additional costs and final invoices in collaboration with Finance.
• Identify opportunities to upsell and maximise event revenue during the planning process.
• Lead, motivate and support your team, fostering a positive, customer‑focused culture.
• Produce post‑event reports, identifying improvements and sharing best‑practice.
• Continuously innovate and improve procedures to enhance service delivery and efficiency.

• Access to career development training from day one
• Discounts on food & beverage and hotel stays
• Discounted leisure membership
• Free GP virtual appointment service
• 24/7 wellbeing helpline
• NEST pension scheme
• Social Club
• Staff appreciation events
• Monthly and end‑of‑year awards

The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.