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Casual Front Office Agent
Job in
Caerleon, Newport County, NP18 3QT, Wales, UK
Listed on 2026-06-01
Listing for:
The Celtic Collection
Per diem
position Listed on 2026-06-01
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
- Job Title – Front Office Agent
- Department – Front Office
- Contract Type – Casual
- Rate of Pay – £12.71 per hour
- Location – Newport, NP18 1HQ
- – REQ
5213
Step into a world of five‑star service and unforgettable guest experiences at The Celtic Manor Resort – where every day is an opportunity to shine. As a Front Office Agent, you’ll be the face of our iconic resort, welcoming guests with warmth, professionalism, and a smile that sets the tone for their stay.
What Makes You Our Ideal Hospitality Hero?- A calm, confident, and professional presence – even during busy times
- A genuine passion for delivering world‑class guest service
- The ability to juggle tasks with ease while keeping a positive attitude
- A proactive, guest‑first mindset in a fast‑paced environment
- Greet guests with a warm welcome and ensure smooth check‑ins and check‑outs
- Manage individual and group arrivals using our hotel systems
- Share your expert knowledge of The Celtic Collection to assist with guest queries and recommendations
- Leave a lasting impression by delivering a seamless, five‑star experience from start to finish
We are proud to be an equal opportunities employer and welcome applicants from all backgrounds.
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