Event Bars Team Leader

JOB TITLE–

Events Bar Team Leader

Conference & Events

Permanent

£12.82 per hour, plus excellent benefits!

37.5 hours per week, 5 out of 7 days including weekends

Newport, NP18 1HQ

Req
5452

Love the buzz of a packed bar, a busy event and a team working together to deliver an unforgettable guest experience?

Join the‘Greatest Story in Hospitality’ by becoming one of our Hospitality Heroes asan Events Bar Team Leader within our Conference & Eventsoperation.

Based at one of the UK's leading conference and event destinations,you'll play a key role in delivering exceptional service at conferences,exhibitions, gala dinners, concerts, sporting events and large-scalecelebrations.

Working in a fast-paced environment, you'll lead from the front,support your team through busy services and help ensure every guest enjoys aseamless, five-star experience. If you're energised by high-volume hospitality,thrive under pressure and love being part of a team that makes big eventshappen, we'd love to hear from you.

No two days are ever the same. One day you could be leadingbar service for an international conference, the next supporting a gala dinner,awards ceremony or major sporting event. This is a role for someone who enjoysbusy shifts, leading teams and being at the heart of exciting events that create lasting memories for our guests. You'll be joining a passionate team ina venue renowned for delivering some of Wales' biggest and most prestigiousevents.

• Previous experience as a Team Leader or Supervisor withina busy bar, hospitality or events environment
• Experience working in a fast-paced, high-volume operationwhere guest service is always the priority
• Banqueting or large-scale event experience would be advantageous
• A positive, hands-on leadership style
• The ability to motivate, coach and support colleagues toperform at their best
• Strong communication and organisational skills
• A flexible approach and willingness to support the wideroperation when required
• Good IT literacy

• Support the Manager and Supervisors in leading the Events Bar team
• Lead by example and inspire colleagues to deliver exceptional guest experiences
• Help coordinate and deliver efficient service across multiple event bars
• Motivate and coach team members during busy serviceperiods
• Ensure guests receive prompt, friendly and professional service at all times
• Anticipate guest needs and respond quickly and positivelyto requests
• Ensure bar and service areas are fully stocked, organised and presentation-ready
• Maintain high standards of cleanliness, safety and service throughout each event
• Work collaboratively with colleagues across Conference& Events to ensure the smooth delivery of every occasion
• Play a key role in creating memorable experiences for thousands of guests each year

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At The Celtic Collection, we know that our people are at theheart of everything we do. That's why we're committed to supporting yourwellbeing, recognising your achievements and helping you build a rewarding career. As one of our Hospitality Heroes, you'll enjoy a fantastic range of benefits including:

• Career development and training opportunities from day one
• Clear pathways for progression across The Celtic Collection
• Discounts on food, beverage and hotel stays
• Discounted leisure club membership
• Free virtual GP appointments
• 24/7 wellbeing and employee assistance support
• NEST pension scheme
• Active Social Club and team events
• Staff appreciation events throughout the year
• Monthly recognition awards and annual company awards
• The opportunity to work at some of Wales' largest and mostexciting events

We're committed to creating an environment where our peoplecan learn, develop and thrive. As a Celtic Collection employee, you'll benefit from:

• The training, tools and support needed to succeed in yourrole
• Opportunities to learn new skills and progress your career
• A welcoming, inclusive and supportive team culture
• Leaders who value your ideas and encourage you to make adifference
• Recognition for your hard work, commitment and achievements
• The chance…