Event Bars Team Leader Job Caerleon area,Wales UK,Hospitality / Hotel / Catering

JOB TITLE–

Events Bar Team Leader

DEPARTMENT–

Conference & Events

CONTRACT TYPE–

Permanent

RATE OF PAY–

£12.82 per hour, plus excellent benefits!

HOURS–

37.5 hours per week, 5 out of 7 days including weekends

LOCATION–

Newport, NP18 1HQ

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Req
5452

OVERVIEW–

Love the buzz of a packed bar, a busy event and a team working together to deliver an unforgettable guest experience?

Join the‘Greatest Story in Hospitality’ by becoming one of our Hospitality Heroes asan Events Bar Team Leader within our Conference & Events operation.

Based at one of the UK's leading conference and event destinations,you'll play a key role in delivering exceptional service at conferences,exhibitions, gala dinners, concerts, sporting events and large-scale celebrations.

Working in a fast-paced environment, you'll lead from the front,support your team through busy services and help ensure every guest enjoys aseamless, five-star experience. If you're energised by high-volume hospitality,thrive under pressure and love being part of a team that makes big events happen, we'd love to hear from you.

WHY JOIN OUR EVENTS TEAM?

No two days are ever the same. One day you could be leading bar service for an international conference, the next supporting a gala dinner,awards ceremony or major sporting event. This is a role for someone who enjoys busy shifts, leading teams and being at the heart of exciting events that create lasting memories for our guests. You'll be joining a passionate team ina venue renowned for delivering some of Wales' biggest and most prestigious events.

OUR

IDEAL HERO WILL HAVE–

Previous experience as a Team Leader or Supervisor withina busy bar, hospitality or events environment
Experience working in a fast-paced, high-volume operation where guest service is always the priority
Banqueting or large-scale event experience would be advantageous
A positive, hands-on leadership style
The ability to motivate, coach and support colleagues toperform at their best
Strong communication and organisational skills
A flexible approach and willingness to support the wider operation when required
Good IT literacy

IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL–

Support the Manager and Supervisors in leading the Events Bar team
Lead by example and inspire colleagues to deliver exceptional guest experiences
Help coordinate and deliver efficient service across multiple event bars
Motivate and coach team members during busy service periods
Ensure guests receive prompt, friendly and professional service at all times
Anticipate guest needs and respond quickly and positively to requests
Ensure bar and service areas are fully stocked, organised and presentation-ready
Maintain high standards of cleanliness, safety and service throughout each event
Work collaboratively with colleagues across Conference& Events to ensure the smooth delivery of every occasion
Play a key role in creating memorable experiences for thousands of guests each year

BE RECOGNISED AND REWARDED

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At The Celtic Collection, we know that our people are at theheart of everything we do. That's why we're committed to supporting yourwellbeing, recognising your achievements and helping you build a rewarding career. As one of our Hospitality Heroes, you'll enjoy a fantastic range of benefits including:

Career development and training opportunities from day one
Clear pathways for progression across The Celtic Collection
Discounts on food, beverage and hotel stays
Discounted leisure club membership
Free virtual GP appointments
24/7 wellbeing and employee assistance support
NEST pension scheme
Active Social Club and team events
Staff appreciation events throughout the year
Monthly recognition awards and annual company awards
The opportunity to work at some of Wales' largest and most exciting events

GROW WITH US–

We're committed to creating an…