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Residential Support Worker

Job in Caerphilly, Caerphilly County, CF83, Wales, UK
Listing for: Action for Children
Full Time position
Listed on 2026-07-06
Job specializations:
  • Child Care/Nanny
    Child Development/Support
  • Social Work
    Child Development/Support
Salary/Wage Range or Industry Benchmark: 28100 GBP Yearly GBP 28100.00 YEAR
Job Description & How to Apply Below

Residential Support Worker

Salary: £28,100 per annum (depending on experience and qualification) – plus an opportunity to earn an additional £4,200 per annum based on an average of 7 sleep‑ins per month

Location: Wrexham

Contract/

Hours:

Permanent, Full-time – 37 hours per week (on a rota basis, working days, evenings, waking nights and weekends)

Benefits
  • 29 days annual leave plus bank holidays and options to buy or sell leave
  • Flexible maternity, adoption, and paternity packages
  • Pension with up to 7% matched employer contribution with included life assurance cover
  • Staff discounts and Blue Light Card eligibility with 15,000 national retailers discounts
  • We are a Real Living Wage accredited employer

We are one of the largest children’s charities in the UK and have been making a difference to the lives of the UK’s vulnerable children for over 150 years.

About the role

Qualified or currently working towards a level 3 in Health and Social Care, within this Residential Support Worker role, you’ll lead a team of support workers on shift, ensuring high standards of care and personalised support for the children and young people we support.

This will include supporting in the absence of the Registered Manager or Team Leader, supervisions of staff, case managing and assisting in the development of the service.

About the Service

Tan y Dre Residential Services is a 4-bed therapeutic residential home, where we provide medium to long term care for young people aged 9-18 years old with complex needs and challenging behaviours. The aim of this role is to support them with their transition in to safe and happy adults.

Our children receive a bespoke intervention tailored to their individual needs supported by a team of staff who are fully committed to understanding and meeting the child's needs and reduces the identified barriers.

Our therapeutic model will provide an environment where they will receive positive experiences of reliable, consistent parenting through providing specific and structured care, with very clear consistent boundaries.

Our aim is to provide opportunities and experiences that widen the individuals sense of belonging through our individualised support.

How you’ll create brighter futures
  • Lead and supervise a team of support workers during shifts, ensuring smooth operations and effective teamwork.
  • Conduct regular staff supervisions, offering guidance, support, and performance feedback to foster professional development and high‑quality care.
  • Manage and oversee individual cases, ensuring care plans are followed and regularly reviewed to meet the evolving needs of the children and young people.
  • Assist in service development, contributing ideas and initiatives to enhance the quality of care and support provided.
Let’s talk about you
  • Recognised Wales Level 3 qualification in Health and Social Care Practice CYP or currently working towards
  • Experience of shift leading a team of support workers
  • Flexibility to work a variety of shift patterns as agreed via the rolling rota.
  • Experience and training in safeguarding
  • Experience of developing tailored care plans
Good to know

We are unable to offer sponsorship for this role.

Diversity, equality, and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under‑represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Male staff are under‑represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles.

Teitl swydd (Welsh)

Gweithiwr Cymorth Preswyl

Cyflog: £28,100 y flwyddyn (yn dibynnu ar brofiad a chymhwyster) – ynghyd â chyfle i ennill £4,200 ychwanegol y flwyddyn yn seiliedig ar gyfartaledd o aros dros nos 7 noson y mis

Lleoliad: Wrecsam

Contract/Oriau: Parhaol, Amser Llawn – 37 awr yr wythnos (ar sail rota, diwrnodau gwaith, gyda'r nos, nosweithiau effro a phenwythnosau)

Buddion:

  • 29 diwrnod o wyliau blynyddol ynghyd â gwyliau banc ac opsiynau i brynu neu…
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