Guest Experience Leader — VIP & Guest Relations
Job in
Caerphilly, Caerphilly County, CF83, Wales, UK
Listed on 2026-06-14
Listing for:
PPHE Hotel Group
Full Time
position Listed on 2026-06-14
Job specializations:
-
Hospitality / Hotel / Catering
Event Manager / Planner, Hotel Management, Guest Services, Hospitality & Tourism
Job Description & How to Apply Below
PPHE Hotel Group is seeking a dedicated Guest Relations Manager at Park Plaza Waterloo Hotel. In this role, you will ensure premier guest experiences by leading the Guest Relations team with a hands-on approach.
You will maintain strong relationships with VIPs, resolve guest issues, and manage communications within the Front of House teams. Benefits include discounted hotel rates across Europe, Wellness days, and more!
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