Salesforce Business Analyst

Hi,

Hope you are doing well!

This is Shivam from the Talent Acquisition team of Jconnect INC. Please see job details below:

We are looking for a "Salesforce Business Analyst"

Location:
Remote

J
ob Type:
Contract

Job Description :

Role Title Salesforce Business Analyst Experience :

5+ years of experience as a Business Analyst, with strong exposure to Salesforce platforms . Role Summary The Salesforce Business Analyst will act as a bridge between business stakeholders and technical teams, translating business needs into clear, actionable Salesforce requirements . The role involves requirement gathering, user story creation, stakeholder coordination, and supporting Agile delivery to ensure Salesforce solutions deliver measurable business value .

Key Responsibilities Business Analysis & Requirements Work closely with business stakeholders to elicit, analyze, and document business requirements related to Salesforce initiatives . Translate business needs into functional requirements, user stories, acceptance criteria, and process flows . Support creation and maintenance of documentation such as BRDs/FRDs (as applicable), user stories, workflows, and requirement traceability matrices . Perform impact analysis for enhancements, defects, and change requests within Salesforce .

Salesforce-Specific Responsibilities Collaborate with Salesforce developers, admins, and architects to ensure requirements are clearly understood and implemented correctly . Provide functional guidance across Salesforce features such as objects, fields, workflows/flows, validations, reports, and dashboards . Participate in UAT planning and execution, including test scenario creation, coordination with business users, and validation of delivered functionality . Support release readiness activities and post deployment validation .

Agile & Delivery Collaboration Work within Agile/Scrum teams, participating in backlog grooming, sprint planning, sprint reviews, and retrospectives . Partner with Product Owners to help prioritize backlog items and ensure stories meet Definition of Ready (DoR) . Act as a liaison between business and technical teams to ensure smooth communication and alignment throughout the delivery lifecycle . Stakeholder & Communication Facilitate workshops, requirement walkthroughs, and stakeholder review sessions .

Communicate progress, risks, and dependencies clearly to project and delivery leadership . Ensure stakeholder expectations are managed and changes are documented and communicated effectively .

Required Skills & Qualifications :

Core Skills :

5+ years of experience as a Business Analyst, preferably in CRM or Salesforce-based programs .

Strong understanding of Salesforce concepts (data model, security, automation, reports, dashboards) .

Hands-on experience writing user stories and acceptance criteria in Agile environments. Proficiency in Agile tools such as JIRA and Confluence (or equivalent) .

Strong analytical, problem solving, and documentation skills .

Communication & Collaboration Excellent verbal and written communication skills .

Proven ability to work with cross functional teams and multiple stakeholders .

Ability to explain complex technical concepts in simple business terms .

If you are interested, please send me your updated resume ASAP with below details:

1.

Full Name:

2.

Current Location/Zip:

3.

Visa/Work Permit Status:

4.

Notice Period/Availability to Start:

5.

Willingness to relocate to job location:

6.

Preferred Interview timings (Specify Time zone):

7.

Linked In URL:

Best Regards,

Shivam Singh

Jconnect Infotech Inc.

168 Barclay Center Ste. 347

Cherry Hill, NJ 08034

Ph.No_

Email: