IT Security & Network Engineer

About Get Covered LLC

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• We are seeking a skilled and detail-oriented IT Security | Network Engineer to oversee the management, configuration, and optimization of our network infrastructure, with a strong focus on vendor-managed platforms, user access controls, and system integrations. This role will ensure secure, reliable, and efficient network operations by coordinating with third-party providers, maintaining robust access policies, and proactively monitoring performance and security.
  
  This role is in-person/on-site at our office in Calabasas, CA.

• We are seeking a skilled and detail-oriented IT Security | Network Engineer to oversee the management, configuration, and optimization of our network infrastructure, with a strong focus on vendor-managed platforms, user access controls, and system integrations. This role will ensure secure, reliable, and efficient network operations by coordinating with third-party providers, maintaining robust access policies, and proactively monitoring performance and security.
  
  This role is in-person/on-site at our office in Calabasas, CA.

• Administer and maintain vendor-provided network and security platforms (e.g., firewalls, VPN gateways, SD-WAN solutions, monitoring tools).
• Serve as the primary technical liaison between the company and network service vendors.
• Oversee upgrades, patches, and configuration changes in coordination with providers.
• Review and evaluate vendor SLAs to ensure service levels meet business requirements.

• Manage network user provisioning, role-based access controls, and permissions in line with security policies.
• Regularly audit and update access privileges to maintain compliance with internal controls and regulatory standards.
• Support implementation of multi-factor authentication, SSO, and identity management integrations.

• Monitor network performance, availability, and capacity using vendor tools and internal systems.
• Identify and troubleshoot connectivity, latency, and bandwidth issues across platforms.
• Work with vendors to resolve incidents and perform root cause analysis.

• Maintain detailed documentation for network configurations, access rights, vendor contacts, and change management activities.
• Ensure compliance with cybersecurity frameworks, internal policies, and applicable regulations.
• Contribute to incident response and disaster recovery planning.

• Partner with IT, Security, and Application teams to support business projects requiring network changes or integrations.
• Recommend enhancements to network architecture for scalability, security, and performance.
• Stay informed about emerging network technologies, security trends, and vendor offerings.

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 3–5 years of experience in network engineering, with direct vendor platform management exposure.
• Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, BGP, OSPF, VLANs, VPNs).
• Experience with enterprise firewalls, VPN solutions, and network access control systems.
• Familiarity with identity management, SSO, and MFA solutions.
• Excellent troubleshooting and analytical skills.
• Strong documentation and communication abilities.
• Help Desk / End-User Support (Ticketing System)
• Serve as Tier 2–3 escalation for complex user support issues related to connectivity, authentication, or access.
• Manage…