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Global Director: AI-Driven GTM & Sales Operations
Job in
Caldwell, Canyon County, Idaho, 83607, USA
Listed on 2026-08-19
Listing for:
Zendesk
Full Time
position Listed on 2026-08-19
Job specializations:
-
Business
Change Management, Business Analyst
Job Description & How to Apply Below
Zendesk is leading a global push to transform its GTM operations with AI-first workflows and agentic automation across the customer lifecycle. The Global Director of Sales Operations will guide design, governance, and implementation of scalable GTM systems, aligning data, processes, and teams for measurable impact.
You will lead a high-impact transformation, partnering with Sales, Marketing, Customer Success, Data, and IT to deliver operational excellence and repeatable outcomes in a complex,
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