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Customer Service Manager
Job in
Caldwell, Canyon County, Idaho, 83605, USA
Listed on 2026-07-23
Listing for:
Wendy's
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Lead the planning process for daily operations to guarantee every shift is set up to deliver the best customer service;
Train, monitor and reinforce food safety procedures to crew members;
Assist the General Manager with maintaining labor budgets and crew schedules;
Conduct regular table visits to gain feedback on customer experience and coach crew members;
Run and analyze Voice of the Customer reports to identify Speed and Friendliness opportunities
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